Last updated: 17 September 2026
Our Commitment to Child Safety
Qallak (ቃላክ) is a social and dating platform intended exclusively for adults aged 18 and over. We are committed to keeping children safe online. We have zero tolerance for child sexual abuse and exploitation (CSAE) and for child sexual abuse material (CSAM) in any form, anywhere on our platform.
These published standards explain what is strictly prohibited, how users can report concerns, how we act on child-safety reports and CSAM, how we comply with applicable child-safety laws, and how to reach our child-safety point of contact.
Prohibited Conduct (Zero Tolerance)
The following are strictly prohibited on Qallak and will result in immediate removal, permanent account termination, evidence preservation, and reporting to the appropriate authorities:
- Child Sexual Abuse Material (CSAM): Creating, uploading, sharing, requesting, or linking to any image, video, or content that sexually exploits or abuses a minor.
- Child Sexual Abuse and Exploitation (CSAE): Any sexualization of a minor, grooming, sextortion, solicitation of a minor, or attempts to arrange sexual contact with a minor.
- Minors on the platform: Any use of Qallak by a person under 18, or any adult facilitating a minor's access.
- Trafficking and endangerment: Any content or behavior that facilitates the trafficking, endangerment, or exploitation of a child.
These prohibitions are also part of our Terms of Service and Community Guidelines.
18+ Only — No Minors
You must be 18 years of age or older to create an account or use Qallak. During onboarding, users confirm they meet the minimum age requirement, and the platform uses selfie verification and human moderation to help detect and remove suspected underage accounts.
If we identify or reasonably suspect that an account belongs to a minor, the account is suspended and removed. Any account created to sexualize, exploit, or endanger a child is terminated and preserved for reporting to authorities.
In-App Reporting Mechanism
Every Qallak user can report any profile, message, photo, or interaction directly inside the app. Open the profile or chat, tap the report option, and select a reason — including child-safety reasons such as a suspected minor or child exploitation.
What a report does
Child-safety reports are treated as the highest priority. On submission, the platform immediately preserves the reported evidence, applies an emergency safety hold on the reported account, pauses their matching and messaging, and flags the case for human review under legal hold so it cannot be deleted.
You do not need an account to raise a child-safety concern. Anyone can also email us directly at support@qallak.com.
How We Address CSAM and Child-Safety Reports
When a credible child-safety report or suspected CSAM is identified, our trained moderation team follows a documented escalation procedure:
- Preserve. Evidence is preserved and placed under legal hold; it is exempt from normal deletion until cleared by legal counsel.
- Remove and terminate. Offending content is removed and the responsible account is permanently banned.
- Escalate to authorities. Credible CSAE/CSAM cases are escalated out-of-band to our Trust & Safety lead and reported to the appropriate authority (such as the National Center for Missing & Exploited Children (NCMEC) or the relevant local hotline/law enforcement) in line with legal obligations.
- Cooperate. We cooperate with valid legal requests from law enforcement investigating child endangerment.
Every access to child-safety evidence by our staff is logged and audited, with strict separation of duties.
Compliance with Child-Safety Laws
Qallak complies with all applicable child-safety laws and regulations in the jurisdictions where it operates, including obligations relating to the reporting and removal of CSAM. We align our practices with the standards of recognized child-protection organizations and update these standards as laws and best practices evolve.
Child-Safety Point of Contact
For any child-safety concern, CSAE/CSAM report, or inquiry from a regulator, platform, or law-enforcement agency, contact our dedicated child-safety point of contact:
Child Safety Team, Qallak
Email: support@qallak.com
This inbox is monitored and prepared to discuss Qallak's CSAM-prevention practices and compliance with child-safety policies.
In an emergency where a child is in immediate danger, contact your local emergency services first.